Privacy Policy
Last updated: September 2026. Cane Africa is committed to protecting your personal data in full compliance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
When you browse our collections, request custom quotations, or place bespoke orders, we may collect personal details including your name, email address, phone number, physical delivery address, and architectural specifications.
2. How We Use Your Information
We process your data exclusively to fulfill custom manufacturing quotes, coordinate white-glove logistics, provide after-sales timber care and cane maintenance advice, and send relevant updates regarding our artisanal collections.
3. Data Protection & Security
Your data is encrypted in transit and stored on secure cloud infrastructure. We strictly never sell, trade, or transfer your personal information to third parties without your explicit authorization, except as required to fulfill delivery services with our trusted logistics partners.
4. POPIA Compliance & Your Rights
Under the South African POPIA framework, you retain the right to access, rectify, or request deletion of your personal records. For inquiries, contact our Information Officer at legal@caneafrica.co.za or call our Sandton showroom.